Welcome to the Home of the MN Twins!
The information on this page is specific to Target Field. Each venue has its own set of rules and guidelines that volunteers need to follow
Events include Minnesota Twins baseball games, concerts & shows from March - October. Target Field concessions are run by Delaware North Corporation and require all volunteers to be at least 16 years of age (must be at least 18 to handle or serve alcohol) and to complete a three-part training program along with passing an alcohol serving test..
This season TAYE volunteers will be working in concessions at either the pizza stand (122) or the Dippin' Dots portable stand (P122).
Stand 122 - The Hangar by Red Baron
This stand is a built-in stand with an ordering window. There are 5 volunteers for each event which includes 1 lead. The stand sells cheese or pepperoni pizza and a variety of beverages including fountain soda.
The window opens up to the concourse of the open air stadium. There are overhead heaters above the cash registers and portable fans when needed.
Stand P122 - Dippin’ Dots
This is a portable stand that is in the open air of the concourse. There are 2 volunteers for each event which includes 1 lead. The stand sells Dippin’ Dots ice cream and hot cocoa in the cold months. There are no heaters in this stand so layers are recommended in the cold months.
You will be provided with a meal voucher for a $9.00 meal at Target Field. The voucher can be used at most stands in Target Field. Meal breaks should be taken during the slow times of the game and should be communicated with the stand lead.
There are a few parking/transportation options. You are responsible for any parking/transportation costs.
Hawthorn Ramp - Just past Ramp A in Skyway - $4 voucher available for this ramp. See stand lead. Address: 31 N 9th Street, Minneapolis
Ramp A - Directly across 7th street from Target Field at Twins Way. Address: 101 N 9th Street, Minneapolis.
Light Rail - Drops you off directly at Target Field Station
From Hawthorne, or Ramp A, take the elevators to the skyway level. Walk in the skyway going straight until the doors to the stairs ends the path. Exit to the doors on the left, follow the path around to the right where you will walk across 7th street. Exit the ramp using the stairs on the left. At the bottom of the stairs turn left and you will see the employee gate area (pictured below) straight ahead.
Enter and exit through the employee gate on 7th street ONLY (giant brown shutters)
Immediately inside the employee entrance door, there is a security checkpoint. You will need your Delaware North name badge in order to enter through security. Wait in the security line until it is your turn to pass through. After you pass through security, walk into the stadium and there will be a table on the right as you walk in. This table is the non-profit (NPO) check in. Make sure you check in at this table or you will not receive credit for working the shift. They will ask you for your organization, which is TAYE, and then your name. Once you are checked in, you will proceed to your stand. You will walk away from the table to the left.
All volunteers should be wearing:
Black pants or shorts
Dickies or Dockers style
No jeans, yoga, wind, or sweat pants
Shorts must be knee length or longer
Solid black or white t-shirt
Closed toe and heel shoes
No sandals, crocs
Comfortable, skid resistant
Black or white socks if wearing shorts
Sportservice-issued Shirt (received at your stand each game)
All buttons buttoned
Sportservice-issued Red Hat & Name Badge
Mandatory for security and guest ease
Clipped to collar opposite side of logo
Target Field volunteers are required to complete a three-part training program along with passing an alcohol serving procedure test to work in their stands. Currently these trainings are being held online.
For website link: https://delawarenorth.sabacloud.com/Saba/Web_spf/NA1PRD0007/common/ledetail/0000009572/latestversion
*When prompted, enter your Username and Password as follows:
The user name is: NP000560 (N-P-zero-zero-zero-#-#-#)
The password is: welcome
PLEASE do NOT attempt to change the username or password
*If you receive an error message, go to your device settings and DISABLE the pop-up blocker. The course launches in a pop-up so if you have your pop-up blocker on, it will not function properly.
PART 1 – 2022 Target Field Concessions Volunteer Orientation*
*Once logged in to LINK, use the search window at the top of the webpage and enter course number 00009572.
Click on the LAUNCH button. Click the arrow on the 2022 Concessions Manual cover picture to start the video. PLEASE NOTE: Since this is a group code, the course may say “already taken” if someone from your group does not exit the course or log out of the site before you correctly. If that happens, choose retake course. Coordinators; This is a powerpoint video that must be played all the way through to count as completed. A link for the 2022 Signing Acknowledgements (replacing the previous Signing Packet) is posted at the end.
This leads to: PART 2 – GuestPath 4 Key Elements of Service Delivery*
This one has a certificate to print/save as .pdf. Send to MNfundraising@delawarenorth.com and your group coordinator.
The Orientation course takes 45 minutes.Log out of the Saba site when done by clicking EXIT COURSE in the corner. You will return to the first page where you will go to the upper right-hand corner to click the little person icon, then click Sign Out at the bottom of the menu.
PART 2 – GuestPath 4 Key Elements of Service Delivery*
*Once logged in to LINK, use the search window at the top of the webpage and enter course number 00004581.
The GuestPath Course takes 15 minutes. Log out of the Saba site when done by clicking EXIT COURSE in the corner. You will return to the first page where you will go to the upper right-hand corner to click the little person icon, then click Sign Out at the bottom of the menu.
When finished with Part 2, save a copy of the Guest Path certificate.
PART 3 – ServSafe Alcohol Training
The ServSafe alcohol training course takes 2 hours. When you are finished with Part 1 and Part 2 of training, email certificates to firstname.lastname@example.org and request a link for Part 3.
The email with the link will come from MN Fundraising and will contain a course code specific to you as well as instructions for accessing the training. Once you have completed the training, save a pdf copy of the completion certificate. You will need to email this certificate to email@example.com to request an exam code. You should put NEED EXAM CODE in the subject line of the email.